Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping logistics providers: 4PX/EMS/DHL/UPS/USPS/FedEx
Processing time: All orders are shipped out within 2 working day of purchase.
Delivery Estimates: Usually within 5-16 Natural days (Shipping times are only estimates and unfortunately, cannot be guaranteed).
- Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
- When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
- We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at Support@lydsto.com within 3 business days after receiving shipping.
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.
To return your product, please email us to get the shipping address, and we will give you a returned address.Except quality problems, you will have to pay for your own shipping costs of item returning. Return shipping costs are non-refundable. Depending on where you live, it may take different time for your ordered and exchanged product to reach you. We will also update the tracking number of your order by email so that you can get logistics information of your package.